How LabPilot collects, uses, and protects your information.
Last updated: June 16, 2026
This Privacy Policy describes how LabPilot ("LabPilot", "we", "us", or "our") collects, uses, and protects information when you create an account or use our website and services.
We keep things simple: we do not sell your personal information, and we do not collect personal information beyond what you provide when you sign up for an account.
When you register for LabPilot, we collect only the information you enter on the signup form, which may include:
We do not ask for or collect additional personal profile information beyond these signup details unless you voluntarily contact us for support or other communications.
We use the information you provide at signup to:
If you make a payment through LabPilot, payment processing is handled by Stripe. LabPilot does not store your full payment card details on our servers.
Stripe collects and processes payment information according to its own policies. For more information, please review Stripe's Terms of Service and Privacy Policy.
We do not sell, rent, or trade your personal information. We may share information only when necessary to operate the service, such as with payment processors like Stripe, or when required by law.
We retain account information for as long as your account is active or as needed to provide the service and meet legal or operational requirements. We use reasonable administrative, technical, and organizational measures designed to protect the information we hold.
You may update certain account information through the product or by contacting us. Depending on your location, you may have additional rights regarding access, correction, or deletion of personal information.
If you have questions about this Privacy Policy, please contact LabPilot. Our Terms of Service govern your use of the service.